Privacy Policy

1. Who we are

Urban Lawn Care operates the website at urbanlawncare.org. Registered address: 250 City Centre Ave, Suite 410, Ottawa, Ontario K1R 6K7, Canada. Contact: info@urbanlawncare.org.

2. What data we collect

When you visit this website, our hosting infrastructure may record standard server access logs, including your IP address, browser type, referring URL, and pages visited. This information is used only for diagnosing technical issues and understanding aggregate traffic patterns.

When you submit the contact form, we collect the name, phone number, and email address you provide, along with the message content. This information is used solely to respond to your enquiry.

3. Cookies

This site places a single first-party cookie (ulc_cookie_consent) to record your cookie consent choice. No third-party tracking or advertising cookies are set. Analytics, if used, rely on server-side log aggregation rather than browser-based tracking scripts.

You can reject cookies using the banner shown on your first visit. Your preference is stored for one year. Clearing browser cookies will reset this preference.

4. How we use data

Data collected through server logs and the contact form is used to operate and improve this website and to respond to reader enquiries. We do not sell, rent, or share personal data with third parties for marketing purposes.

5. Data retention

Server logs are retained for up to 90 days. Contact form submissions are retained for up to 12 months and then deleted, unless ongoing correspondence requires longer retention.

6. Your rights under PIPEDA

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us at info@urbanlawncare.org. We will respond within 30 days.

7. External links

This site includes links to external sources including Agriculture and Agri-Food Canada, provincial extension resources, and Wikimedia Commons. We are not responsible for the privacy practices of those sites.

8. Changes to this policy

We may update this policy periodically. The date at the top of this page reflects the most recent revision. Continued use of the site after a policy change constitutes acceptance of the revised terms.

9. Contact

Privacy-related enquiries: info@urbanlawncare.org · +1 (613) 204-5890 · 250 City Centre Ave, Suite 410, Ottawa, ON K1R 6K7.